Christmas 2019: The final day to place an order will be Thursday 3pm on 19th December! All order must be 1st class! Click here for more information!

Returns & Refunds

Returns of Tobacco Based Products

Due to the nature of our products, we are unable to offer any returns on any of our products which are tobacco based, cigarettes, tobaccos and cigars. Due to the history of online scams, the government advises that we do not offer any returns on such products.

Non tobacco based items

If for any reason you are not entirely happy with any non tobacco based items, will in most cases be happy to offer a refund or exchange of said item. The faulty or damaged item must be returned to Cheapasmokes at the customers expense, and these charges will not be refunded. Cheapasmokes is not responsible for any loss or damage on returned items. Customers must get authorisation from Cheapasmokes to return any item, non authorisation of returned goods will not be accepted. Cheapasmokes only offers a 28 day returns policy, anything after 28 days will not be accepted. All products are sold subject to availability.

Several of our items require contact with the manufacturer direct such as Logic Pro and Logic LQD tank devices. The item will have contact information direct with the company to solve any issues. will advise you if any problems arise.

Contact us

Use the following link to get in touch with Cheapasmokes