If you are having an issue paying please try the following steps.

  1. Clear your cache. If you are using Google Chrome click here. For Microsoft Edge click here. Why does this help? To vastly oversimplify things, sometimes there's a difference between the version of a website cached—i.e., stored—on your computer and the version that you're loading from the web. This conflict can lead to weird glitches, and clearing your cache can help when nothing else seems to.
  2. Ensure your billing address is correct.
  3. Make sure your CVV number is correct.

These 3 simple steps 99% of the alleviate the problem, if all else fails please email us here.

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